“PhonePe Users: Pay Even with Zero Balance—Find Out How!”

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The Rise of UPI Payments: A New Credit Line Feature

UPI (Unified Payments Interface) payments have seen an exponential increase in usage, becoming a crucial part of daily transactions in India. With platforms like Google Pay and PhonePe leading the charge, UPI services have now reached even the most remote rural areas, significantly expanding their user base.

One of the recent innovations in the UPI landscape comes from PhonePe, a major UPI platform, which has introduced a new feature that promises to revolutionize the way users make payments.

Expanding UPI Access: From Bank Accounts to Credit Lines

Traditionally, UPI payments require users to link their account number or mobile number to the platform. Payments could be made seamlessly as long as there was money in the linked bank account. However, the latest feature introduced by PhonePe adds a new dimension to this process—allowing payments to be made even when there are no funds in the user’s bank account.

The Introduction of Credit Line on UPI Services

PhonePe has recently launched a credit line feature on its platform, which enables users to make UPI payments even when their bank account balance is zero. This feature is particularly beneficial in emergency situations where immediate payments are necessary but funds are unavailable.

However, to utilize this feature, users need to have an approved credit line from their bank. Once this credit line is obtained, it can be linked to the PhonePe account, providing the user with a safety net for making payments during financial shortfalls.

Benefits of the New Credit Line Feature

This new feature offers significant advantages to customers:

  • Emergency Payments: Users can make payments even when their account balance is insufficient.
  • Short-Term Credit: The feature acts as a short-term credit facility, helping users manage urgent financial needs without delay.
  • Increased Credit Usage: According to PhonePe Payments Head, Deep Agarwal, this facility is expected to boost credit consumption, offering users greater flexibility and financial security.

Steps to Use the Credit Line Feature on PhonePe

To access and use the credit line feature on PhonePe, follow these simple steps:

1. Access Your Profile Section

  • Open the PhonePe app and navigate to the profile section.

2. Select the Bank Option

  • In the profile section, look for the option to link a bank account. Select it.

3. Choose Your Bank with Credit Line Facility

  • From the list of banks, choose the one that offers the credit line facility.

4. Link the UPI PIN

  • Once the bank is selected, link it with your UPI PIN.

5. View the Credit Line Option

  • After completing the linking process, the credit line option will appear on your payment page, ready for use.

Recent Partnerships

Recently, Karnataka Bank, in collaboration with Navi Technologies, a financial services company, has made this credit line feature available on UPI services, offering further benefits to customers. This collaboration aims to enhance the accessibility and utility of UPI payments, ensuring that users can continue making transactions even in times of financial strain.


With the introduction of this innovative credit line feature, PhonePe has taken a significant step towards broadening the scope and flexibility of UPI payments, catering to the evolving needs of its vast user base.

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